Air Condenser

Asked by Jun 23, 2016 at 11:54 AM about the 2011 Chevrolet Equinox

Question type: Maintenance & Repair

I just got a used 2011 Chevy Equinox about 5 months ago (bad decision to
buy a Chevy), now has about 75,000 miles. Summer just started and I went
to use the A/C and only hot air has been blowing. Took it to my local Chevy
dealer and they diagnosed the air condenser as leaking and will fix it for a
charge of $800+. I thought Chevy would be a good American company to
buy from, but their customer service has been the worst I've ever dealt with
and they have no concern for the quality of their vehicle. Is this an issue I
should expect to continue to happen if I fix it. I have no faith that 2 years
down the road the A/C won't just crap out again. I will definitely never be
buying a Chevy again...

5 Answers

93,065

So it sounds like you need a second opinion just due too the price they quoted, take it to a shop that specializes in A/C work, have them check it over and see what they say, remember a dealer is not always the best move in repairing your vehicle especially in a vehicle that is now 5 years old and all of the warranties are gone. Most independent shops value their customers and will also give you more bang for our buck no matter what brand of vehicle you drive. Remember next time you want a used car take it to a shop that does used car checks, I'm sure that they would have caught your A/C problem before you bought this one, it is money well spent.

1 of 1 people found this helpful.
46,415

If the a/c condenser is leaking the problem could have been caused by a small rock or piece of gravel hitting it and piercing it. It may have nothing to do with the quality of the part or vehicle. Sometimes it is easy to blame the dealer and the manufacturer for problems that are not their fault. I would do as suggested and get a second opinion from a reputable shop that specializes in A/C work. Not all dealership service departs are bad.

1 of 1 people found this helpful.

I had received a second opinion from a local mechanic (granted, wasn't from an AC specific mechanic, just a local general mechanic), and was quoted about $750, so not much of a difference. I'll try looking into one who specializes in ACs. The local mechanic made it seem like he wasn't surprised I experienced this issue and sees this a lot with Chevys. And I didn't know about a used car check before buying a car, I honestly didn't even realize that was an option. In regards to the potential of a small rock hitting it, should I be concerned that the car is designed in such a way this could continually happen? That is, if I fix it, I could just have another thing hit it and go through this same process?

93,065

It seems like every car that has A/C eventually has a condenser problem, I think it is just cause they are made so thin that any little thing makes them leak, I have even had some really cheap ones fracture by just charging the A/C system, that happened too me twice from the same part supplier, got another brand and it worked, Sometimes screening just behind the grill helps but it can impede air flow and on today's engines that is what you don't want. So yes it is likely that it will happen again, you can minimize that by not following too close and watching for road debris, gravel trucks are a big headache in my area for A/C condensers, radiators, windshields etc.

1 of 1 people found this helpful.
46,415

@tennisshoes, right on the money. Great post. Points for you.

Your Answer

Add photo

Related Questions

Equinox

Looking for a Used Equinox in your area?

CarGurus has 3,968 nationwide Equinox listings starting at $2,300.

Postal Code:

Search Chevrolet Equinox Questions

Chevrolet Equinox Experts

#1 Tom Demyan
Tom Demyan
Reputation 1,710
#2 David Scott
David Scott
Reputation 840
#3 geezz
geezz
Reputation 680
View All

Related Models For Sale

Used GMC Terrain
105 Great Deals out of 3,047 listings starting at $6,995
Used Chevrolet Traverse
16 Great Deals out of 1,354 listings starting at $5,995
Used Ford Escape
217 Great Deals out of 4,595 listings starting at $1,150
Used Ford Edge
120 Great Deals out of 2,170 listings starting at $3,995
Used GMC Acadia
22 Great Deals out of 1,832 listings starting at $4,995
Used Honda CR-V
46 Great Deals out of 2,436 listings starting at $1,595
Used Nissan Rogue
56 Great Deals out of 2,921 listings starting at $4,995
Used Toyota RAV4
100 Great Deals out of 3,258 listings starting at $3,000
Used Ford Explorer
38 Great Deals out of 1,198 listings starting at $2,900
Used Chevrolet Malibu
80 Great Deals out of 2,426 listings starting at $2,995
Used Jeep Grand Cherokee
99 Great Deals out of 3,409 listings starting at $1,488
Used Kia Sorento
174 Great Deals out of 1,913 listings starting at $1,639
Used Chevrolet Tahoe
531 listings starting at $4,995
Used Nissan Murano
47 Great Deals out of 947 listings starting at $2,900
Used Chevrolet Impala
34 Great Deals out of 884 listings starting at $799

Used Cars For Sale

2018 Chevrolet Equinox For Sale
1,212 listings starting at $26,552
2017 Chevrolet Equinox For Sale
6 Great Deals out of 1,160 listings starting at $21,120
2016 Chevrolet Equinox For Sale
11 Great Deals out of 211 listings starting at $18,900
2015 Chevrolet Equinox For Sale
9 Great Deals out of 207 listings starting at $13,990
2014 Chevrolet Equinox For Sale
10 Great Deals out of 206 listings starting at $10,900

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.