Best way to contact Chevy

Asked by Feb 02, 2016 at 04:16 PM about the 2011 Chevrolet Equinox

Question type: General

We own a 2011 Chevy Equinox that we bought 15 months ago.  It has under 100,000 miles.  The 1st auto repair mechanic said that the timing chain lost tension and jumped time.  The engine cranks over rapidly due to low compression indicating that the valves are damaged.  We contacted Chevy's customer service dept.  They told us to bring the car to the nearest Chevy dealer.  We did that and the result is that they will not help us repair the car at all.  It just seems so wrong that a car with under 100,000 miles dies, and the company does nothing to right the wrong.  Is there anything I can do?

1 Answer

229,055

Drivetrain warranty is long expired. You bought a used car, and things go wrong. Best thing to do is repair it properly and drive it for many more years. Maybe GM would help with the cost, but don't bet on it. Good Luck.

Your Answer

Add photo

Related Questions

Search Chevrolet Equinox Questions

Chevrolet Equinox Experts

#1 Tom Demyan
Tom Demyan
Reputation 1,620
#2 David Scott
David Scott
Reputation 760
#3 geezz
geezz
Reputation 670
View All

Related Models For Sale

Used GMC Terrain
89 Great Deals out of 3,444 listings starting at $6,999
Used Chevrolet Traverse
10 Great Deals out of 1,234 listings starting at $6,450
Used Ford Escape
179 Great Deals out of 3,826 listings starting at $1,150
Used GMC Acadia
22 Great Deals out of 1,597 listings starting at $4,999
Used Ford Edge
92 Great Deals out of 1,933 listings starting at $5,500
Used Honda CR-V
26 Great Deals out of 2,045 listings starting at $1,800
Used Ford Explorer
25 Great Deals out of 976 listings starting at $1,397
Used Toyota RAV4
88 Great Deals out of 2,737 listings starting at $190
Used Nissan Rogue
36 Great Deals out of 3,127 listings starting at $710
Used Chevrolet Malibu
68 Great Deals out of 2,333 listings starting at $1,490
Used Jeep Grand Cherokee
62 Great Deals out of 3,589 listings starting at $2,450
Used Kia Sorento
134 Great Deals out of 1,711 listings starting at $449
Used Chevrolet Tahoe
560 listings starting at $8,000
Used Nissan Murano
37 Great Deals out of 1,162 listings starting at $2,900
Used Hyundai Santa Fe
31 Great Deals out of 1,124 listings starting at $3,988

Used Cars For Sale

2018 Chevrolet Equinox For Sale
311 listings starting at $26,995
2017 Chevrolet Equinox For Sale
9 Great Deals out of 2,570 listings starting at $22,410
2016 Chevrolet Equinox For Sale
229 listings starting at $18,900
2015 Chevrolet Equinox For Sale
160 listings starting at $13,990
2014 Chevrolet Equinox For Sale
10 Great Deals out of 214 listings starting at $10,888